Online meetings are cheaper (no room bookings, refreshments or itineraries to organise) and participants only have to travel as far as their nearest internet connection. Business, universities and training colleges all seem to have taken up the challenge of virtual training. So why don’t more small NGOs run meetings online? Run webinars for staff training?
Developing staff skills in virtual facilitation is a simple and small way that organisations can commit to dealing with climate change. But the attitude I’ve encountered is that Skype is not only second-best but needs to be avoided at all costs – it’s just easier to not involve people who should be at a meeting than to organise an internet hookup. It’s really, really not that hard to set up a Skype connection, or two, or three. Investing in good virtual facilitation skills is worthwhile in itself, but by (hopefully) building trust and shared experience between staff members working at a distance, it may even make face-to-face meetings, when they do occur, more productive and effective.
So how do you run a meeting when you’re not really there? Some ideas…
- A Virtual Meeting Best-Practice Checklist
- A great Rhizome post on Virtual Facilitation
- Some really useful suggestions for how to run a ‘virtual check-in’ at the beginning of a meeting
Recently I watched as an interstate-based climate campaigner arrived at a conference, roller suitcase with airline stickers in tow, rushed into a session on climate skepticism and gave a talk that repeated much of what had been said in the previous session and even by the two speakers who had already spoken on the panel.* So this piece, Hypocrites in the Air, by Kevin Andrews, professor of energy and climate change [sic] at the University of Manchester, seems relevant:
Attending an ‘essential’ conference to save the world from climate change in Venice, Cancun or some other holiday resort, is perfectly do-able by plane. However, the rising emission trends don’t seem to have registered the sterling work we have achieved at such events. Perhaps if we flew to more of them,emissions would really start to come down – we may even spot some flying pigs en route. Instead, junk the plane and get together with a few other UK speakers heading to the same event, cram yourself in a trusty Fiat Panda and set off for Venice. Somewhere around Dartford, what was previously ‘essential’ begins to take on a different hue, and by Dover a whole new meaning has evolved. Essential has become a relative term, dependent on: Can we get there by plane? Are our friends also attending? Is it somewhere nice to visit (or name-drop)? Will we be taxied around? Are we staying in a plush hotel?
This is where the first major saving resides: slow forms of travel fundamentally change our perception of the essential. We consequently travel less (at least in distance), and given that air travel is the most emission-profligate activity per hour (short of Formula 1 and possibly space tourism) the emission-related opportunity costs are knocked into a cocked hat. Of course, as climate change specialists we are exempt from such analysis – our message truly is essential – so we’re the exception that should be able to carry on emitting as before.
Business and pleasure frequently demand flight travel from people living in high-income countries, and I think Andrews is right to question the urgency and legitimacy of that demand. It’s worth noting, though, that Andrews’ solution, train travel in Europe, is possibly the most convenient, safest and comfortable way to travel in the entire world. It’s unlikely that you’d be able to repeat Andrews’ experience on the Trans-Siberian Express of “the most productive period of my academic career” on the 24-hour bus journey from Hanoi to Vientiane. Alternative transport options in other places in the world tend to involve multiple and varying difficulties, including personal safety, especially for women travellers; safety relating to the quality of the vehicle and the roads, the route, and the ability/condition of the driver; comfort, again posing particular problems for people with disabilities and for women, who for reasons relating to culture, religion, safety and/or menstruation generally have fewer toilet options than men and are more likely to be travelling with children; reliability; language; and the availability of viable connections, which, as anyone who’s ever been stranded alone in a bus station in a foreign country in the middle of the night knows, also relates to personal safety, and which, if you have a disability, may be a matter of life and death. When travelling overland, personal appearance may create difficulties, particularly for women, that can sometimes be avoided or reduced when travelling by plane, though the reverse is probably true for those who are frequently subjected to racial profiling or interrogation at airports.
Still, Andrews’ insistence that those involved in climate work put their money and their bums where their mouths are – so to speak – and insist on travelling overland is an important challenge to the normalisation of personal air travel:
A study by Prof Higham and colleague Dr Scott Cohen (University of Surrey) looked at the perceptions and behaviours of travellers from Norway, a country committed to carbon neutrality by 2030, and found a willingness to make behaviour changes to address climate concerns. But even among the community-minded Norse, there was a reluctance or unwillingness to reduce levels of personal air travel, including both short- and long-haul travel. The researchers found ”air travel has become deeply embedded in contemporary affluent Western lifestyles, to the point of intransigence”.
– Tim McKilney in the Otago Daily Times, New Zealand
* I’m thinking about my own hypocrisy in this, really.
“I think it’s very interesting that you only found out about this yesterday. I don’t mean to cast any aspersions on you, but we’ve advertised this pretty widely…”
-The publicity manager of a conference I attended recently
Joseph Dimow trained as a machinist after high school and worked in small machine workshops most of his life. He was a member of the Communist Party (for which he was harassed by the FBI, and eventually arrested and convicted under the Smith Act, though an appeal overturned the conviction) and fired from several jobs for union organising. In 1961, he participated in a famous experiment designed to test the limits of authority – and he was among the 35 per cent of participants who refused to continue.
Every time I read a reference to the Milgram experiment – and this is the internet, so it happens a bit – I wonder why more isn’t written about the 35 per cent of participants who stopped the experiment once they saw the “learner” in discomfort. What were their backgrounds? Did they have experiences in common? What gave them the fortitude to disobey orders?
Some years go I stumbled across Dimow’s own account, “Resisting Authority: A Personal Account of the Milgram Obedience Experiments”, which he published in the January 2004 issue of Jewish Currents. Dimow attributes his capacity for resistance to his socialist upbringing, his military service in WWII and his membership of the Communist Party. He closes his essay by expressing his admiration for women and men in the Israeli army who, despite enormous social pressure and lifelong personal ramifications, resist service in the Occupied Palestinian Territories. What a guy. There’s an interview with Dimow in Aging Political Activists: Personal Narratives from the Old Left (1995; ed. D. Shuldiner). The interview doesn’t touch on the Milgram experiment, but Dimow’s autobiography provides a unique example of a principled life built on work, family and activism. No doubt to the publisher’s dismay, you can peek at it through that link.
(While searching for Dimow’s essay, I found the American Psychological Association providing four pieces of simple advice on disobedience:
- Question the legitimacy of the authority
- Ask yourself if the order is something you would do of your own accord
- Resist even small things if they are objectionable– small acquiescences led to bigger ones
- Resistance is easier with allies)
First, an article from the Boston Globe on the importance of asking questions:
It’s important to avoid the impulse to ask questions merely about the consequences, but to ask instead about the process: how the decision was made, based on what, and with whose input. And that’s true not just in the doctor’s office, but when you’re picking up your car from the mechanic, applying for a job, settling a claim with your insurance company, or talking to your child’s teacher at a parent-teacher conference.
Second, a short video summarising some interesting research on group dynamics and the pressure to conform, suggesting that it’s important to vocalise your dissent even in ‘minority’ groups where you are in broad agreement. Interesting that an opinion repeatedly expressed, even by a single person, tends to lodge in our brains as a valid one — as the climate change deniers bombarding online comments sections (or whoever is paying them, or developed the computer program to write their stupid screeds) figured out long ago.
I suppose being conscious of these dynamics is a first step towards creating groups where dissent or criticism can be voiced without reprisal or fear, but what are the next steps? What is good facilitation? How can a trainer make a space dynamic, interesting and safe? I know there are good answers to these questions around already. So begins a small attempt at cataloguing them.